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Requisition ID: req5317

Job Title: Career Development Specialist

Sector: Employment

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: USA-San Jose, CA

Job Description

We are looking for a dynamic individual to join our Economic Empowerment team, together we will help newly arrived refugees and other immigrants reach self-sufficiency by supporting clients in their short and long-term career goals by offering high-quality, culturally and linguistically accessible, integrated economic empowerment services. As the Career Development Specialist you will provide comprehensive career development services to clients seeking to move into a new career path or return to an existing profession including those seeking access to workforce education or credential recertification.


Do you have a strong work ethic and past experience in career development? Are you passionate about make a positive impact and seeing an improvement in the lives of the people we serve? Then join us.


Major Responsibilities:

  • Conduct pre-enrollment assessments with clients, build career plans with strategic direction, detailing their step-by-step career goals, and provide ongoing case management

  • Ensure timely and accurate compliance to all reporting requirements; document services provided and client outcomes in relevant case management databases; monitor and track client job performance and wage level; maintain accurate and up-to-date case files documenting client goals, activities, and services

  • Liaise between the IRC in San Jose and local Workforce Development Boards; assist clients in accessing public workforce services

  • Provide one-on-one assistance to help clients prepare their resumes, look for appropriate job opportunities, and practice interview skills

  • Develop and cultivate relationships with employers who offer suitable job opportunities for clients

  • Assist clients and employers as necessary with post-placement issues and continuing employment needs

  • Conduct outreach for clients eligible to enroll into career development programming

  • Provide individual mentorship or group instruction in topics such as resume writing, interview preparation, job search techniques, or other skills related to career advancement

  • Seek out and engage local community partners for participant referrals and conduct regular outreach to education providers to identify and secure workforce training for participants

  • Conduct financial assessments for clients; assist in securing financial aid and funding for education programs

  • Participate in all program meetings and staff development activities

  • Collaborate to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments

  • Align with all policies, procedures and protocols of the agency


  • Undergraduate degree in Social Work or related field of study or equivalent work experience.

  • Minimum of 2 years related professional experience with refugee services and in a non-profit or social service environment.

  • Experience working in a multi-cultural, dynamic, adaptable working environment.

  • Familiarity with the California Public Workforce System and its agencies.

  • Evidence of ability to contribute both independently and as a key team member.

  • Self- starter with excellent analytical skills combined with the substantiated ability to multi-task, prioritize duties, and handle time effectively.

  • Excellent verbal and written communication skills and the ability to communicate with limited-English speakers; bilingual in relevant language preferred (Spanish, Amharic, Tigrinya, Farsi).

  • Strong command of Microsoft Office applications (Word, Excel, Outlook).

  • Valid driver’s license, access to a reliable vehicle with current insurance.